Refund policy
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. Unwashed, unworn, unused or defective merchandise may be returned within 30 days after purchase for an exchange or refund. All items purchased on sale are final, no exceptions.
Merchandise purchased from other retailers, including department stores or specialty stores, must be returned to the store from which it was originally purchased, and is subject to the return policy of the originating retailer. We only process returns and exchanges that were purchased via this website.
Note: All products must be returned in their original condition, with the original packaging intact.
We will only refund shipping charges if we sent the wrong item or the item sent was defective. If you are making an exchange because you would like a different size, style or color, you will be charged for shipping on your exchange. The return/exchange value is determined by the last retail price of the item. We do not accept returns on products that were not purchased via this website.
Note: All returns and exchanges must be accompanied by a Return Merchandise Authorization (RMA) number. To obtain your RMA number, email customerservice@throwdown.com with your RMA request. Any items returned to us without a pre-authorized RMA number will be returned, post-paid shipping.